Thursday, May 3, 2007

Semester's End

I have done a lot more reading and practice than I am able to show in this blog.

  1. I have completed the Prioritizing Web Usability book and taken notes to keep for a summary when preparing web sites.
  2. I have completed the University of Berkely training on multimedia reporting and taken notes to keep for future use.
  3. I have completed training on Dreamweaver MX on lynda.com
  4. I have completed much of the sections of Photoshop Elements training on Lynda.com
  5. I have completed much of the CSS training on Lynda.com
  6. I have preordered Photoshop CS and Dreamweaver for expected June date
  7. I have finished a web site on Cosquer Cave which includes a Flash movie and audio
  8. I have completed a web site on Exploring Mayan Caves and Cenotes which includes movie.
  9. I have completed a "movie" using photos, audio by me and a trial version of Premier Pro
  10. In the Mayan site I have changed the home page to reflect the following things learned in the Web Usability book:
  • Logo in upper left altho it doesn't link to anything, as there is no related business)
  • used alternative text for graphics
  • home page is visible on one screen with no scrolling
  • enlarged white text when on black - used very little white on black (only on home page)
  • made rollover/active/visited colors for menu text items
  • used a size of page that should be visible on most computers
  • put headlines in headline category to show up on search options
  • sized font for headlines using +1, etc. so people can enlarge type
  • used sans serif font for easier viewing
  • more that I can't remember right now . . .

Tuesday, May 1, 2007

web usability notes

Technology/People's Needs

  • Offer text as an alternative to audio, subtitles option for video, & text-to-voice reading aloud option for visually impaired if you want to provide accessibility.

  • For long download times, provide a status bar so people don't think it's frozen.

  • Assume users don't know terms like plug-ins, HTML, bandwidth, etc.

  • Design with users' common settings in mind -no pop-ups, automatically detect bandwidths or use smaller bandwidths.

  • Don't make users choose between video players.

  • Scroll bars should have top & bottom arrows & a scroll indicator & be big enough .

  • Sound - start softly & gradually get louder with a way to adjust sound and turn it on or off .

  • Audio & video clips should be less than a minute -- almost never more than 5 minutes.

  • Before adding desing elements ask: does this element simplify the user's task? add value?

Monday, April 30, 2007

web usability notes

Presenting Page Elements

4-click Rule
any info should be available within 4 clicks

Common Mistakes
  • Page not structured in prioritized order
  • Interactions too complex with no guidance
  • Related areas not grouped closely
  • Elements not aligned in order
  • Elements not where people expect
  • Too many elements on page

People often don't scroll

  • If people expect something in a certain place, they won't scroll to find it
  • White space at bottom of viewable area makes it seem like it's the end of the page
  • Ad-like areas at end of viewable area signal page end
  • Headers of content place just above bottom of screen suggest more to come
  • Don't make small scrollable areas (too hard to read and moves too fast)
  • Multiple clicks okay if guides users step by step through a linear process
  • Make sure important sign up sections above fold
  • In Web applications put input area close to results area above fold
  • Screen magnifiers especially need things close together
  • On forms put answer fields that are related close together horizontally & vertically
  • Users look at text boxes first - make sure new sign-ups have text box
  • Don't put navigation on right side or in boxes (appears like ad)
  • Corporate info at top and bottom of homepage (expected)
  • Shopping cart checkout at bottom
  • Place wish list after add to shopping bag
  • Put white space around groups

Saturday, April 28, 2007

web usability notes

Product Information

  • Show price at first product mention & be straightforward & clear. (people distrust companies with no prices for comparison.
  • If you can't provide exact price, provide estimate (typical cost for moving 3-bed household)
  • Show taxes, insurance and shipping fees asap.
  • Make sure complimentary items you offer are clearly labeled as "free."
  • Give specific descriptions and if long, put it in layers.
  • Show detailed photos and diagrams of products with ability to enlarge, maybe thumbnails
  • Show front and back views. Show size with coins or rulers, if unclear.
  • Layer product pages - key info first, then such things as illustrations, demos, FAQ's, custormer and expert reveiws, troubleshooting and maintenance, accesoreis and parts, manufacturer info.
  • Show coupons/rebates.
  • Add credibility with links to positive reviews and major current awards.
  • Show comparitive differences in features and price.

Informational Articles:

  • show expertise and motivation and enhance crediblity
  • help differentiate between alternative products
  • provide info to support purchase decisions
  • contain keywords that enhance serach engine visibility and increase traffic to site
  • provide info about products, who their intended for, and benefits.

Web Usability notes

Writing for the Web

Use clear, solid, focused content with simple words and cues in headlines.
Aim text at 6th grade reading level (43% U.S. over 16 8th grade or below)
Skip jargon, avoid acronyms, avoid sarcas or cliches .
Don't compliment self and use hard sell, except new awards. Give them the facts.
Don't use about us to sell - give company facts
Summarize Key Points & use inversted pyramid.
Word count of about half of print.
Layer info on different pages if not highly related.

Format for readability:
  • highlight key words
  • use concise and descriptive titles and headings - left justify easier to read, not all caps
  • main headings larger, sub-heads smaller, body text next. Heads 60 characters max. bulleted lists when 4 or more items (vertical lists 47% easier to use than run-in lists)
  • begin run over lines under text, not bullet, put text close to bullet to read easier, use consistent phrasing, and don't use too many lists.
  • use numbered steps when sequence needed
  • use short paragraphs
  • put most important point in first 2 lines
  • use short paragraphs (1 topic sent, 1 idea, under 5 sentences) surrounded by white space

web usability notes

Typography: Readability & Legibility
  • Use common fonts at or above 10 points (12-14 pts for seniors, impaired and children)
  • Avoid busy backgrounds
  • Use black text on white backgrounds
  • Keep moving, all-cap and graphical text to a minimum
  • PDF text can be hard to read.
  • Anti-aliased text is hard to read esp. under 12 pts
  • Set type in % of body text sizes so it can be enlarged by viewers
  • Sans serif fonts easiest to read online - Verdana easiest to read

Typical Fonts on most Computers (recs may change with better monitors)

  • Arial, Arial Black (sans serif) clean, no frills 10+
  • Comic Sans MS (sans serif) friendly, youthful, fun, not serious hard to read
  • Courier New (cursive)
  • Georgia (mono space)best serif online traditional, more moedern than TNR
  • Impact (serif) for print, bold only in short headlines online
  • Times New Roman (serif) 12+ not good online
  • Trebuchet MS (sans serif) 10+ modern, simple, edgy, readable
  • Verdana (sans serif) most readable online, even small, modern, professional

Fonts and Colors

  • At most 4 colors and 3 typefaces of fonts in main areas.
  • Use size, boldface and/or color to show importance.
  • All-cap text reduces reading speed by 10%. Use only for short headlines and shouting.
  • Black on white or dark on cool light color easiest text to read.
  • Use contrast colors but not vibrant or bright colors that may vibrate or cause fatigue
  • No busy backgrounds with text.
  • Red and green are problems with color blindness. (8% men, .5 women) Use alternate clues.
  • View screen in grayscale to see if contrast is good.

Text images bad because:

  • graphics cause file bloat
  • not searchable
  • not selectable for use in word processing or map searching
  • doesn't scale or resize
  • screen readers can't read - must use alternate text, too.

Moving Text bad because:

  • looks like advertising
  • foreigners may have to look up words as they read
  • takes control away from readers
  • static text can be read faster
  • people may have to wait
  • some disabilities can't read easily

web usability notes

Navigation and Information Architecture
Be consistent with navigation on each page.
Don't make users hover to see navigtion or use moving navigation.
Don't make identical links
Don't use ambiguous names for links.
If using vertical dropdown menus, use short menu list
If using multilevel horizontal fly-out menus, keep level to two
Long descriptive names don't work well in dropdown or flyouts
Don 't use blue text for nonlink text
Colored text, underlining and highlighted hovers help tell clickability.
Make it clear when colored boxes or graphics are buttons.