4-click Rule
any info should be available within 4 clicks
Common Mistakes
- Page not structured in prioritized order
- Interactions too complex with no guidance
- Related areas not grouped closely
- Elements not aligned in order
- Elements not where people expect
- Too many elements on page
People often don't scroll
- If people expect something in a certain place, they won't scroll to find it
- White space at bottom of viewable area makes it seem like it's the end of the page
- Ad-like areas at end of viewable area signal page end
- Headers of content place just above bottom of screen suggest more to come
- Don't make small scrollable areas (too hard to read and moves too fast)
- Multiple clicks okay if guides users step by step through a linear process
- Make sure important sign up sections above fold
- In Web applications put input area close to results area above fold
- Screen magnifiers especially need things close together
- On forms put answer fields that are related close together horizontally & vertically
- Users look at text boxes first - make sure new sign-ups have text box
- Don't put navigation on right side or in boxes (appears like ad)
- Corporate info at top and bottom of homepage (expected)
- Shopping cart checkout at bottom
- Place wish list after add to shopping bag
- Put white space around groups
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